Mashable

Facebook bot helps employees awkwardly talk to their families about scandals

By December 3, 2019 No Comments

Facebook bot helps employees awkwardly talk to their families about scandals

This holiday season, let’s all take a moment and remember the poor, poor Facebook employees. It’s not easy, after all, working for a company that’s widely blamed for everything from poisoning political discourse to enabling the spread of hate speech that fanned the flames of genocide.

None of these things make for very nice small talk, especially around the holidays when pesky relatives start to ask uncomfortable questions. 

But now, Facebook employees have a new tool at their disposal: a messaging bot filled with PR talking points to help them figure out how to talk about the many scandals surrounding the company. Read more…

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Source / Mashable

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